Bose Soundbar Activation Failed (2024)

FAQs

Bose Soundbar Activation Failed? ›

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

Be sure the Bose app is up-to-date.

If the Bose app is not the latest version, it might be missing features or improvements. On your device, go to the app store, search for the app and select it. If an update is available, install it.

If the Bose Music or SoundTouch app does not find the product you are trying to connect to your network, try the following: Be sure the device's Bluetooth® function is turned on. The Bose app uses Bluetooth Low Energy (BLE) to detect nearby Bose speakers. Be sure Bluetooth is enabled on the device running the app.

Remove your product from the memory of the Bluetooth device, then try again. In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.

Here are some steps that you can take to resolve the issue: - Check Your Subscription: Ensure your subscription is active. - Sign in with the Correct Account: Ensure you're signed in with the account you used to buy Office. - Update Your Office Apps: Ensure that Microsoft Word, Excel, or any other app is up-to-date.

Be sure the system is connected properly.

A connection may have come loose or may be incorrect. Check the seating and location of the interconnect cables at both ends. For information system connections, see Setting up your product.

Make sure the Soundbar is correctly plugged into the TV using the right cables (HDMI or Optical cable). To be sure, you can try to unplug and replug the HDMI or Optical cable again. Verify if the HDMI cable is connected to the HDMI port labelled ARC (Audio Return Channel) on the TV and the Soundbar.

In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again. Allow the permissions requested by the Bose Connect app. When you first open the app, it asks for some permissions. These let the app find and control your product.

How do I connect my Bose soundbar to the app? ›

Check if the Bluetooth® device is connected to another product. The Bluetooth device might not connect to your Bose product if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, then try connecting your Bose product. Reboot the Bluetooth® device.

Competition and failed experiments may be to blame. Bose might not be the unassailable audio giant it once was. Boston Globe sources say the company has been implementing "rolling layoffs" in recent years, with public data indicating that its headcount dropped from 9,000 in 2019 to 7,000 in 2021.

Using the system buttons

On the top of your system, touch and hold the Play/Pause button for 2 seconds. The light bar on the front of the system lights while held, then fade to black to confirm the on/off command.

Clear your Bose product memory of previously-connected Bluetooth® devices. Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device.