Obtaining Game Error Logs (2025)

Table of Contents
World of Warcraft Overwatch Diablo III StarCraft II StarCraft Remastered Hearthstone Heroes of the Storm Overwatch Voice Chat Diablo IV Diablo II: Resurrected World of Warcraft Diablo III Starcraft II StarCraft Remastered Hearthstone Heroes of the Storm Related Articles FAQs

Support

My Tickets

Contact Support

Support My Tickets Contact

Updated: 8 months ago

Article ID: 82454

For specific instructions on retrieving game logs, select your operating system and the game for which you need error logs.

  • Windows
  • Mac
  • Select a Game
    • World of Warcraft
    • Overwatch
    • Diablo III
    • StarCraft II
    • StarCraft Remastered
    • Hearthstone
    • Heroes of the Storm
    • Overwatch Voice Chat
    • Diablo IV
    • Diablo II: Resurrected

World of Warcraft

  1. Open the Battle.net desktop appandselect World of Warcraft.
  2. Click the Cogwheel buttonto open the Options menu and select Show in Explorer.
  3. In the _retail_ or _classic_ folder inside the World of Warcraft folder, find the Errors folder.
    • If it does not exist, you do not have any error reports.
  4. Find the latest .txt file. This is your error report. The error report creation date is included in the file name.

Overwatch

  1. Open your Documents folder. This folder is typically accessed in the Start menu.
  2. Open the Overwatch folder.
  3. Open the Logs folder.
  4. Open the Errors folder.
    • If it does not exist, you do not have any error reports.
  5. Find the latest Overwatch.txt file. This is your error report.

Diablo III

  1. Open the Battle.net desktop appandselect Diablo III.
  2. Click the Cogwheel buttonto open the Options menu and select Show in Explorer.
  3. Inside the Diablo III folder, open the InspectorReporter > Reported Bugs folder.
    • If it does not exist, you do not have any error reports.
  4. You may see many folders that are date stamped. Each one will have a crash log inside.
  5. Open the newest folder and find the D3Debug.txt file. This is your error report.

StarCraft II

  1. Open your Documents folder. This folder is typically accessed in the Start menu.
  2. Open the StarCraft II folder.
  3. Open the GameLogs folder. You may see many folders that are date stamped. Each one will contain a crash log.
    • If there are no folders, you do not have any error reports.
  4. Open the newest folder and find the Error.txt file. This is your error report.

StarCraft Remastered

  1. Press Windows Key+R to open the Run dialogue.
  2. Type%localappdata%\Tempinto the Run field and press Enter.
  3. Find the BlizzardError folder.
    • If it does not exist, you do not have any error reports.
  4. Upload the most recent .Txt file.

Hearthstone

  1. Open the Battle.net desktop appandselect Hearthstone.
  2. Click the Cogwheel buttonto open the Options menu and select Show in Explorer.
  3. Inside the Hearthstone folder, find the Logsfolder.
    • If it does not exist, you do not have any error reports.
  4. Find the latest hearthstone_yyyy_mm_dd_hh_mm_ss.log file. This is your error report.

Heroes of the Storm

  1. Open your Documents folder. This folder is typically accessed in the Start menu.
  2. Open the Heroes of the Storm folder.
  3. Open the GameLogs folder. You may see many folders that are date stamped. Each one will contain a crash log.
    • If there are no folders, you do not have any error reports.
  4. Open the newest folder and find the Error.txt file. This is your error report.

Overwatch Voice Chat

  1. Open your Documents folder via the Start menu
  2. Open the Overwatch folder
  3. Open the Logs folder
  4. Locate Overwatch.log, this is your voice chat log

Diablo IV

  1. Open the Battle.net desktop appandselect Diablo IV.
  2. Click the Cogwheel buttonto open the Options menu and select Show in Explorer.
  3. Inside the Diablo IV folder, Locate the FenrisDebug.txt file; this is the latest log file.
    • If it does not exist, you do not have any error reports. You may see older _FenrisDebug-1 or higher numbered logs; these are past logs. These logs are generated every time the game is ran.

Diablo II: Resurrected

  1. Open the Battle.net desktop appandselect Diablo II: Resurrected.
  2. Click the Cogwheel buttonto open the Options menu and select Show in Explorer.
  3. Inside the Diablo II: Resurrected folder, locate the Blz-log.txt file; this is the latest log file.
    • NOTE: This file is regenerated every single time you run the game. Make sure the issue occurs then collect the file.
  • Select a Game
    • World of Warcraft
    • Diablo III
    • StarCraft II
    • StarCraft Remastered
    • Hearthstone
    • Heroes of the Storm

World of Warcraft

  1. Navigate to Macintosh HD/Applications/World of Warcraft/.
  2. In the _retail_ or _classic_ folder inside of the World of Warcraft folder, find the Errors folder. If it does not exist, you do not have any error reports.
  3. Attach the most recent file.

Diablo III

  1. Navigate to /Applications/Diablo III/InspectorReporter/ReportedBugs.
  2. You may see many folders that are date stamped. Each one will have a crash log inside.
  3. Open the newest folder and locate the file marked D3Debug.txt. This is your error report.

Starcraft II

  1. Open Finder.
  2. Hold the Option (Alt) key and select Library from the Go menu on the system menu bar.
  3. Navigate to ~/Library/Application Support/Blizzard/Starcraft II/Gamelogs.
  4. You may see many folders that are date stamped. Each one will have a crash log inside.
  5. Open the newest folder and locate the Error.txt file. This is your error report.

StarCraft Remastered

  1. Open Finder.
  2. Hold the Option (Alt) key and select Library from the Go menu on the system menu bar
  3. Navigate to~/Library/Application Support/Blizzard/Starcraft/Errors
  4. Each error is date stamped. Upload the most recent .txt file.

Hearthstone

  1. Open Finder.
  2. Hold the Option (Alt) key and select Library from the Go menu on the system menu bar.
  3. Navigate to Logs/Unity/
  4. Find the Player.log file. This is your error report.

Heroes of the Storm

  1. Open Finder.
  2. Hold the Option (Alt) key and select Library from the Go menu on the system menu bar.
  3. Navigate to ~/Library/Application Support/Blizzard/Heroes of the Storm/Gamelogs.
  4. You may see many folders that are date stamped. Each one will have a crash log inside.
  5. Open the newest folder and locate the Error.txt file. This is your error report.

Please log in to submit feedback.

Did you find this article helpful?

Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:

Sorry to hear that! We'd like to know what's wrong. Please check any which apply:

Thanks for your feedback!

See Also
Hotfixes: July 22, 2024The War Within: Radiant Echoes Event Now Live!TWiW: Pre-Patch für The War Within ist jetzt live, Saison der Entdeckungen: Phase 4 und mehr!TWiW: Pre-Patch für The War Within, Saison der Entdeckungen: Phase 4 und mehr!

Related Articles

Diablo III Login Error 300016

Troubleshooting steps for this error in Diablo III

"Game Server Connection Failed... Retrying" Error in Overwatch 2

What to do if you are stuck in a login loop after launching Overwatch 2

Unable To Login Due To Age Requirement For Diablo IV

Information about age restriction errors for Diablo IV

Click to watch this video in a web browser.

Obtaining Game Error Logs (2025)

FAQs

How to find crash logs for a game? ›

From the Windows Control Panel, select "Administrative Tools," then double-click on Event Viewer.
  1. In the Event Viewer window open the category "Windows Logs."
  2. Select "Application" under Windows Logs. ...
  3. Double-click on the Error event - a new window will open with the details of the crash.

Learn More Now ›
Where can I check error logs? ›

Click Start > Control Panel > System and Security > Administrative Tools. Double-click Event Viewer. Select the type of logs that you wish to review (ex: Windows Logs)

Find Out More ›
How to pull up a crash log? ›

Open the Event Viewer by pressing Windows + X and selecting Event Viewer. Navigate to Windows Logs > System. Look for any critical errors or warnings around the time of the crash. These entries might provide information about the cause of the crash.

View More ›
How to get logs from steam game? ›

file, which is stored in the following location by default:
  1. Windows: C:\Program Files (x86)\Steam\logs.
  2. MacOS: ~/Library/Application Support/Steam/logs.
  3. Linux: ~/.local/share/Steam/logs.

Read The Full Story ›
Where can I find app crash logs? ›

Find your data
  • Open Play Console.
  • Select an app.
  • On the left menu, select Quality > Android vitals > Crashes and ANRs.
  • Near the center of your screen, use the filters to help you find and diagnose issues. For additional details about a crash or an ANR error, select View details ( ) next to the item.

View Details ›
How do I find app crash logs in Windows? ›

Just type “Event Viewer” in the start menu search box and press return. That should start it. Crash information is stored in the sub category “Application” under “Windows Logs”.

Get More Info ›
How do I capture error logs? ›

What to Include in an Error Log
  1. Timestamp: The exact date and time the event occurred. ...
  2. Source: Where the error occurred. ...
  3. Level: The severity of the log entry. ...
  4. Message: Descriptive text that provides details about the event. ...
  5. Context: Additional data that can help in diagnosing the issue.
May 15, 2023

Get More Info ›
How do I view error logs in Windows server? ›

Step 1: Checking events in the Application log

Start Event Viewer. To do so, open Control Panel, select System and Security, and then, in the Administrative Tools section, select View event logs. The Event Viewer window opens. In the console tree, first navigate to Windows Logs, then Application.

View Details ›
What command do you use to view error logs? ›

To view error logs in real time, you can use the tail -f command. This command allows you to continuously display the contents of a file as new lines are added to it. For example, if you want to view the syslog file, you can use the command tail -f /var/log/syslog.

Find Out More ›
Where are crash logs stored? ›

You should look in Event Viewer > System. (Windows logs). Look at the logs.

Know More ›

How to check game crash logs in Windows 11? ›

In the Search bar at the top, type “Event Viewer” and then click the best-matched app to open it. Step 2: On the left navigation pane, click Windows Logs > System. The Windows crash logs are usually classified into the System category. In the middle pane, system events are listed.

Explore More ›
How do I view crash logs in Chrome? ›

If crash reporting is enabled, browse to chrome://crashes to find the crash IDs and file a bug. If you have problems with Chrome on a Microsoft Windows device, use Windows Process Explorer logs to gather details about how Chrome interacts with Windows.

Tell Me More ›
Does Steam have a crash log? ›

You can view the details of each crash on the Error Reports page of the Steamworks Partner backend.

Read More ›
How do I get game data from Steam? ›

  1. Install Steam and. log in. to the correct Steam account (see Installing Steam for further instructions)
  2. Launch Steam.
  3. Click on. Steam. ...
  4. Select. Restore Game Backup...
  5. Browse to the location of the game's backup files.
  6. Continue through the Steam windows to install the necessary games.

Discover More Details ›
How to tell why Cyberpunk is crashing? ›

- Make sure your PC is malware/ virus free - those may sometimes cause crashes. - Disable any non-essential applications on your PC. This includes antivirus/anti-malware programs. - Try launching Cyberpunk 2077 in a clean boot mode and see if crashes persist there.

Discover More Details ›
How do I view crash dump logs? ›

How to navigate to the crash dump files:
  1. Open Start.
  2. Type the following command '%LOCALAPPDATA%\CRASHDUMPS' and click OK.
Sep 9, 2022

See Details ›
Where are Epic Games crash logs? ›

To generate Epic Games Launcher logs:
  • Open the Epic Games Launcher.
  • In the upper right corner click the Account Icon. ...
  • Select Settings.
  • check the Enable Debug Logging box. ...
  • Click the Enable Now button.
  • Reproduce the issue you're experiencing.
  • Return to Settings in the Epic Games Store Launcher (steps 1-3)
  • Select Show Logs.

Tell Me More ›
How do I check Event Viewer for game crashes? ›

Steps to Accomplish
  1. Select Start > Run or press Windows+R.
  2. Enter EVENTVWR. ...
  3. Expand Windows Logs in the left-hand pane (Console Tree) of Event Viewer.
  4. Select the Application log.
  5. Look for Error events that correspond to the time of the crash.
  6. Select the Error event and view the General and Details tabs.

Get More Info ›
How do I view Iphone crash logs? ›

Locating Crash Logs On Your iOS Device
  1. Opening the Settings app.
  2. Navigate to Privacy&Security > Analytics & Improvements > Analytics Data.
  3. Select the Claro app crash from the list. This will start with the name of the app and contain the time of the crash.
  4. Tap on the crash and you will the text of the crash log.
Jun 24, 2024

Get More Info ›
Top Articles
How to Sanitize Makeup: The Expert-Approved Guide
Maange Makeup Brush Cleaner Tool Mag5967
New Year's Resolution: Setting Up the Perfect Makeup Sanitation Routine!
Latest Posts
The Quickest and Safest Ways to Clean your Makeup Brush
Game-Changing Beauty Tools You Didn't Know You Needed
Recommended Articles
Article information

Author: Lakeisha Bayer VM

Last Updated:

Views: 5603

Rating: 4.9 / 5 (69 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Lakeisha Bayer VM

Birthday: 1997-10-17

Address: Suite 835 34136 Adrian Mountains, Floydton, UT 81036

Phone: +3571527672278

Job: Manufacturing Agent

Hobby: Skimboarding, Photography, Roller skating, Knife making, Paintball, Embroidery, Gunsmithing

Introduction: My name is Lakeisha Bayer VM, I am a brainy, kind, enchanting, healthy, lovely, clean, witty person who loves writing and wants to share my knowledge and understanding with you.